HOW CAN WE HELP?

Email support@jstflp.app. Tell us what happened, what device or browser you used, and include a screenshot or FLP link if it helps us understand the issue.

Open the ••• menu on an invitation, shared FLP, or result to report content. Signed-in members can also block a sender or player, and manage blocked accounts from Account. You can also send the link and a brief explanation to support@jstflp.app. We review reports and may remove content or limit access when necessary.

In the iPhone app, open YOUR PROFILE and choose DELETE ACCOUNT to remove your JST FLP account, linked shared games, and Apple authorization. To request removal of an older anonymous invite, photo, name, or result, email support@jstflp.app with the relevant link and display name. We may need to verify ownership. We will remove or de-identify identifying hosted information within 30 days.

Unfinished hosted invites and their related photos are removed after 30 days without activity. Finished FLPS, shared results, and related hosted photos are removed after 90 days.

Open YOUR PROFILE to update your name or photo, or to sign out. Signing out does not delete your account or hosted games. Use DELETE ACCOUNT in YOUR PROFILE for that. If you need help finding it, email support@jstflp.app. We cannot remotely erase a profile that exists only on your device.

Never email passwords, bank details, full payment-card numbers, Social Security numbers, or government ID. JST FLP Support will never ask you to send them.